Effective Date: 1 January 2025

1. Final Sale

All sales of merchandise, including pouches and jars, are final. We do not accept returns or provide refunds for any purchased products. If you are unsure about a product, we encourage you to purchase a smaller quantity initially to evaluate it before committing to larger quantities.

2. Defective Products

In the event that you receive a product that is defective, please adhere to the following procedure:

   a. Notification: Report the issue within 30 days of receiving the product.

   b. Documentation: Email us a photograph of the defective product, clearly showing the lot number and expiration date, to info@muirenergy.com.

   c. Resolution: After reviewing your submission, we will provide a credit applicable towards a future purchase or offer a replacement of the defective product at no additional charge.

3. Contact Information

For assistance with defective products or any inquiries related to this Refund Policy, please contact us at:

   - Email: info@muirenergy.com

4. Policy Changes

We reserve the right to amend or update this Refund Policy at our discretion. Any changes will take effect immediately upon being posted on our website.

5. Customer Support

If you have any questions or need further clarification regarding our Refund Policy, please reach out to us directly.

Thank you for your understanding and for choosing our products.

Sincerely,

Muir Energy